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I am a Patient or User
Getting started
How can I create a Thrive account through the email invite?
I am trying to create an account, but it says my date of birth is incorrect
I have a question about the Covid-19 Self-Assessment Tool
Who is Thrive Health?
I have been sent a self-registration link or QR code - how do I create an account?
How can I create a Thrive account using a registration code?
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Managing your account
How can I merge my Thrive Health Accounts?
How can I reset my password?
How can I verify my account email address?
How can I update my personal information?
How can I delete my account?
How can I change my email address?
Managing my tasks
How do I know that my task was submitted successfully?
What are Thrive Health Reminder Emails?
How can I update a submitted task?
I don't want to use Thrive - how can I get a form on paper, or by email?
Questions about your appointment
How can I find out when my appointment is?
How can I cancel or reschedule my appointment?
I have a different question about my appointment
I am an Administrator
Managing administrators
How can I add or remove an administrator?
Patient management
How can I update the patient's personal information?
How can I update the patient's tasks or questionnaires?
Managing the Patient's journey
How can I view a patient's progress?
How can I send a patient extra material to read?
How can I send a survey to patients?
How can I view survey results?
Data and Reporting
How can I download questionnaire results?
How can I generate and export patient trends?