Emails to join Thrive Health are sent by the organization or doctor's office you are affiliated with. Reminder emails are automatically sent by the system if you have pending tasks in your account that need attention.
If you are receiving reminders to complete a questionnaire, please log into your Thrive Health account. You can view your assigned tasks on your Home page. Please note all tasks must be completed for the reminder emails to stop.
Alternatively, if you don't wish to complete these tasks, please contact your doctor's office to inform their medical staff. They will cancel the request, and the automated email reminders will stop. You may also choose to ignore the email reminders until after your appointment date has passed.
If you have already had your appointment with your clinician and are still receiving reminder emails, please reach out to your doctor’s office to receive further guidance. Their phone number can be found in your invite and reminder email.