I am a Patient or User

• How can I create a Thrive account through the email invite?
• I am trying to create an account, but it says my date of birth is incorrect
• I have a question about the Covid-19 Self-Assessment Tool
• Who is Thrive Health?
• I have been sent a self-registration link or QR code - how do I create an account?
• How can I create a Thrive account using a registration code?

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• How can I merge my Thrive Health Accounts?
• How can I reset my password?
• How can I verify my account email address?
• How can I update my personal information?
• How can I delete my account?
• How can I change my email address?

• How do I know that my task was submitted successfully?
• What are Thrive Health Reminder Emails?
• How can I update a submitted task?
• I don't want to use Thrive - how can I get a form on paper, or by email?

• How can I find out when my appointment is?
• How can I cancel or reschedule my appointment?
• I have a different question about my appointment