Merge two accounts created with different email addresses
Note:To begin the account merge, make sure you are logged in to the account you want to designate as your primary account.
- Log into your account on my.thrive.health. Select your profile icon in the top right corner of the page, and click Account Settings.
- Select Merge accounts. You will be given the option to either Create a new account or Log in to another account and be prompted to either sign up for a new account or input the set of credentials for your old account, and complete the merge.
Note:You will be able to log in to the merged account using either of your two account email addresses and see both account profiles. To avoid confusion, we recommend completing tasks for the organization via the Care Network tab.