Forgot your password? This guide will walk you through the steps to reset it and regain access to your Thrive Health account.
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Note: The exact language may vary slightly depending on your organization’s login page
- Go to your login page
You can find the link in your invitation or reminder email sent by the organization or clinic.
- Select the password reset option
Click on “Forgot your password” or “Don’t remember your password.”
- Enter your email address and send reset instructions.
The button may say “Send email” or “Reset password.”
- Check your email inbox and follow the instructions
You will receive an email that includes:
A reset link or a “Click here” button, or
A verification code (valid for 24 hours), depending on your login page.
- Log in with your new password
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If you do not see the email, check your spam or junk folder. Make sure you entered the correct email address linked to your Thrive Health account.
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Note: If you selected Sign in with Google when creating your account, you won’t receive a password reset email. Please log in by selecting Sign in with Google again.