How do I know that my task was submitted successfully?

Make sure of the following things when you submit your tasks:

Your questionnaire says "100% Complete" in the progress bar at the top
All tabs of the questionnaire menu on the left have a checkmark, indicating their completion
You have selected the blue Submit button (not the Save and Close button)
When you are filling out a questionnaire, you will notice a red dot next to the tab with unanswered questions in the left-hand menu. This red dot indicates that there are still some incomplete questions in that particular section. The Submit button will not appear until all the sections are completed.

When you see a checkmark next to every section in the left-hand menu and a blue Submit button appears in the bottom right corner, it means you have answered all the questions. The questionnaire is now ready to be sent to your doctor's office. All you need to do is click on the Submit button and review your answers before submitting.

Once your questionnaire is successfully submitted, you will be redirected to the home page, where you will be shown any more tasks that require completion. If there is nothing on the home page, this means that there are currently no tasks for you to complete.

What if I have already submitted my questionnaire, but I want to change my answers?

If you've already submitted the questionnaire and want to change your answers, you can make a request to your doctor's office or clinic to update it. Please refer to this article for guidance.

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Note: If all assigned tasks have not been completed and submitted, you will continue to receive reminders.

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Note: If you have any concerns regarding what is asked in the questionnaire, please reach out to your doctor's office directly. Their phone number can be found in your Thrive Health invite and reminder emails.

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