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How can I create a Thrive account through the email invite?

Thrive Health Support
Thrive Health Support
  • Updated
Welcome! This guide will walk you through each step of the account creation process.

To start, you should have received an email invitation from contact@thrive.health sent by your organization or clinic.

  1. Accept your invitation 

Click the Get Started button in the invitation email. Alternatively, copy and paste the provided URL into your web browser. (We recommend using the Google Chrome browser on a computer, as this works best with our platform)

  1. Begin registration

Once on the registration page, you can choose one of these methods to create your account:

Option 1: Create a new account

After clicking this option, your email will be pre-filled from the invitation. Create a password to complete the account registration.

Option 2: Sign up with Google

If your email provider is Gmail, you can select Sign in with Google. No password creation is required with this step. 

Option 3: Already have an account?

You can select “Already have an account? Log in” and use your original sign-in method (email and password or the Sign In with Google option). This will connect your existing Thrive Health account with the referring organization. 

  1. Email verification

Depending on your organization's settings, you may be asked to enter a verification code sent to your email.

  1. Select your Preferred Language

Choose your preferred language from the list and continue.

  1. Verify your identity & complete your profile

Complete identity verification through your date of birth, provide your personal information, and enter your contact details.

Once complete, you should be connected with your organization and can begin accessing your homepage and assigned tasks.

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Please note that if you create your account via one method (e.g., email and password) and log in using another method (e.g. Sign in with Google), you will create two accounts. You will be prompted to enter a registration code or verify your email address, as the new account will not be linked to your organization/clinic. To avoid this issue, always log in using the same method you used to create the account.