The first Organization Administrator is invited by Thrive Health. Once they have signed up, they can invite subsequent administrators using the following steps:
- Log onto your administrator account at app.thrive.health through an internet browser via a mobile or desktop device.
- Once logged onto your account, click on your name in the top right-hand corner, and then Organization Settings.
- Select Administrators from the left-hand menu.
- Click the blue Add Administrator button in the top right-hand corner.
- Fill in the required fields. Select a 'Role' from the options provided in the dropdown list.
- Once completed, click the blue Invite button.
- Advise the staff member to follow the instructions in the email invitation to register their account as an administrator.
Removing an administrator
If the staff member is no longer a part of your organization or doesn't need access to Thrive Health as an administrator, you can remove their access using the following steps:
- Log onto your administrator account through an internet browser via a mobile or desktop device at app.thrive.health.
- Once logged onto your account, click on your name in the top right-hand corner and then Organization Settings.
- Select Administrators from the left-hand menu.
- Navigate to the administrator row and click on the delete button, which is denoted with an ‘X’ icon