This article is intended for all Medical Office Assistants (MOAs) who are associated with a doctor's office on the Thrive Health platform.

 

Thrive Health provides the ability to activate the PREM/PROMs feature for individual patients. Please note that depending on your organization's configuration, the task (i.e., questionnaire) will be made available to your patient based on a set frequency. Follow the steps below to assign a PROM task to a patient:

Note: The PROM task frequency can be set to monthly or a custom interval such as 2-weeks, 1-month, 3-months etc. To request a change to your PROMs timing, please contact Customer Support at support@thrive.health.

 

1. Log in to your account on app.thrive.health. Click on the 3 grey dots located on the right side of the patient row on the screen and select Patient Details.

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2. On the top right of your screen, click on the button labelled Add Task.

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3. Choose the task you wish to assign to your patient from the drop-down list.

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4. Once assigned, the task will appear on the worklist. The PROM has been assigned. 

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