What does 'acr_values' mean?

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This article is intended for all users who are associated with their place of work, school, or doctor's office on the Thrive Health platform.


When attempting to log in to your account via the Thrive Health app on the App Store, you may encounter the error message "'acr_values' of undefined".  

Please note that this is because your organization's product is not accessible via the Thrive Health app. Instead, please access your account from any mobile or desktop browser (except Internet Explorer).

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