This article is intended for Medical Office Assistants (MOAs) who are associated with a doctor's office on the Thrive Health platform.
You can view your patient’s progress as they complete their assigned tasks and questionnaires on your worklist on app.thrive.health. This progress is represented either by the Questionnaire Status (#1) or the Percentage Complete (#2) buttons. See the following for a description:
#1: Questionnaire Status
- Invited: Your patient has been sent an invite.
- Verified: Your patient has verified their DOB but has not begun their questionnaire.
- In progress: Your patient has started their questionnaire.
- Completed: Your patient has completed and submitted their questionnaire. You will now be able to download a PDF summary.
#2: Questionnaire Percentage
If a patient’s status reads as In Progress but there is no percentage visible, this means that they are still filling out the Personal Information section of the questionnaire. Therefore, the first patient in this example has not filled out that section yet.
Once they continue on from the Personal Health section, you will begin to see a percentage.