How do I check test results for my family members?

This article is intended for end users who are associated with a place of work or school on the Thrive Health platform. 

 

To check your family members' test results with their respective organizations, open your account at my.thrive.health and follow these steps:

  1. Ensure that your account is in the Family view profile view by selecting your initials in the top right-hand corner, and then Switch Profile. mceclip0.png
  2. Select the Family view profile view.
  3. Navigate to the top left side of your home page and select Care Network. Here you will see each member of your family's association with an organization. Screen_Shot_2022-05-04_at_6.14.40_PM.png
  4. To see any test results for a member of your family, select COVID-19 Test Results under the appropriate family member and Organization. You will be able to view their Self-Assessments as well as their COVID-19 Tests, if applicable.
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