This article is intended for Rapid Screening Coordinators or Organization Administrators who are associated with a place of work or school on the Thrive Health platform.
As a Rapid Screening Coordinator or an Organization Administrator, you can conduct rapid screening test appointments at your testing location with individuals who will either have a scheduled appointment (Workflow #1) or walk-in for a test (Workflow #2).
Workflow #1: Scheduled appointment
Individuals who have booked a rapid screening appointment can present a QR code or a booking code to the Rapid Screening Coordinator (or Organization Administrator) upon arrival to their appointment. The Coordinator (or Administrator) may either scan the Individual’s QR code with a camera-enabled device or type in their booking code, which is found directly below the QR code. After scanning or entering a code, the Individual’s profile will be found.
The following is an example of the process of checking in and administering a test to a scheduled individual:
In this view of the Rapid Screening Coordinator's home page on app.thrive.health, Bonnie Smith is not yet checked in.
1. The Coordinator (or Administrator) will click on the person icon to view Individual
2. On the next screen, the Coordinator (or Administrator) will select Check in to start Bonnie’s appointment
3. The Coordinator (or Administrator) will now scroll down to COVID-19 Test Results and select Add test results to get started. They will see the following screen:
- Screen Date: The date the test is being administered
- Screen Start Time: The clock time when the swabbed sample is applied to the rapid test device
- Screen End Time: The clock time when the results are read from the rapid test device. The interval between start and end time is defined by the test vendor and must be strictly followed
- Screen Type: Type of rapid testing device
- Screen Results: Results of the test at the time of reporting
- Screen Reporting Time: End time for completing the rapid testing appointment
Note: if a Rapid Screening test is accidentally submitted as a PCR test, it is not possible to delete the incorrect record. Instead, please re-enter the result in the correct testing format, as it is the latest result that matters in determining an individual's positive or negative status. For more information, please refer to this article: How to enter Rapid Screening test results retroactively.
Before submitting the results, the Rapid Screening Coordinator (or Administrator) will select Review Summary and verify the details of their report are accurate. After submitting the result, the Individual will need to be checked out of their appointment, at which point the Coordinator will no longer have the ability to see the test results administered.
Note: while the Coordinator will not be able to see the submitted result, the Organization Administrator will still be able to see it.
Workflow #2: Walk-in Individuals
A walk-in Individual, without an appointment, may either be Registered or Unregistered.
- Registered Individuals are those who are already affiliated with the organization.
- Unregistered Individuals are those who have not yet been affiliated with the organization.
a. Registered Unscheduled Individuals
The Rapid Screening Coordinator (or Organization Administrator) will search for the Individual by name in the search bar and then click View Individual.
Note: as these unregistered Individuals did not pre-schedule an appointment, verbal consent from the individual will have to be obtained.
The Coordinator (or Administrator) will then need to click Schedule an Appointment, and select the Location and time slot they are working within. They will then submit by clicking Schedule.
After the appointment is scheduled, the Rapid Screening Coordinator (or Organization Administrator) will check in the individual as outlined in the previous section (Workflow #1).
b. Unregistered unscheduled Individuals
To conduct a rapid screening appointment with an unregistered Individual, the Individual must first be invited to the organization.
1. The Coordinator (or Administrator) will click on their own name on the top right corner of their dashboard on app.thrive.health and select Organization Settings and then Individuals.
2. They will now see the list of Individuals affiliated with their organization. To add another Individual, they will select the blue Add Individual button in the top right.
3. They will enter the Individual's information, and ensure to select Yes to invite the Individual to the organization.
4. After the Individual has been added, the Coordinator (or Administrator) can schedule and test the individual.
Note: please revisit Workflow #2, a. for the steps to schedule the Individual, and Workflow #1 for instructions on how to test the Individual.