Adding and Removing Administrators

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This article is intended for administrators on the Thrive Health platform.

The first Organization Administrator is invited by Thrive Health. Once they have signed up, they can invite subsequent administrators using the following steps:

  1. Log onto your administrator account at app.thrive.health through an internet browser via a mobile or desktop device.
  2. Once logged onto your account, click on your name in the top right-hand corner, and then Organization Settings.
  3. Select Administrators from the left-hand menu.
  4. Click the blue Add Administrator button in the top right-hand corner.
  5. Fill in the required fields. Select a 'Role' from the options provided in the dropdown list.
  6. Once completed, click the blue Invite button.

Advise the staff member to follow the instructions in the email invitation to register their account as an administrator.

If the staff member is no longer a part of your organization or doesn't need access to Thrive Health as an administrator, you can remove their access using the following steps:

  1. Log onto your administrator account through an internet browser via a mobile or desktop device at app.thrive.health.
  2. Once logged onto your account, click on your name in the top right-hand corner and then Organization Settings.
  3. Select Administrators from the left-hand menu.
  4. Navigate to the administrator row and click on the delete button, which is denoted with anScreenshot 2024-03-22 at 4.03.37 PM.pngicon.
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