How to join Thrive Health

Welcome to Thrive Health! To join the platform, users will receive either an email invitation (Workflow #1) OR a registration code (Workflow #2) from their Organization Administrator or doctor's office.

Workflow #1: Email invitation

a) Invitation from an Organization

To create your account:

1. From your email invitation, click on the blue Get Started button

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2. You will be redirected to the my.thrive.health platform

3. Confirm your acceptance of sharing profile information

4. Read and accept the Privacy Notice and Consent Form for your organization

5. Your profile is successfully created

b) Invitation from a doctor's office or medical clinic

To create your account:

1. From your email invitation, click on the blue Get Started button

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2. You will be redirected to the app.thrive.health platform

3. Enter your date of birth to verify your identity

Note: if you get an error message when entering your date of birth, refer to this article on how to amend records of your personal information.

4. Update your profile by clicking on the Complete Personal Profile task card

Workflow #2: Registration code

To create your account:

1. Open your browser window on your phone, computer or tablet and go to my.thrive.health

2. Create an account by selecting the Sign Up option, or sign in using a Google account (if you have one). If you use the Sign Up option, you will be prompted to verify your email

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3. Confirm your agreement with Thrive's Privacy Notice and Terms of Use

4. Select the Get started on Thrive Health task on your home page. You will be prompted to enter the registration code the organization has provided to you via email

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5. Complete your profile by entering your registration code

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